Corporate Service

REDAC Anshin 365

Safety net for expat households and companies

More than160companies

This service combines a Japanese telephone interpretation service offering interpretations from daily life to emergencies and online medical consultation available 24/7. You can consult with doctors in Japanese for medical terms that are particularly difficult to understand in English. We provide support in Japanese anytime, anywhere, any occasion.

Do you have any of these concerns?

  • The burden is on the person overseeing their expats who are not proficient in English

  • Interpreter support is needed for the daily life of the accompanying family members

  • looking for expat benefit programs

FEATURE Features of REDAC Anshin 365

Anytime

24/7

Anywhere

mobile, tablet, computer

Unlimited times

No limits

SERVICE 24h Telephone Interpretation

Reassuring support for anything, anytime, anywhere

Approx. 8,000 households in the U.S. are currently using this service.

Available for all aspects of daily life, including schools, vendors, etc.

Respond according to the emergency response manual (in case of accident or sudden illness)

School

  • Inquiries to schools
  • Parent-teacher-student meetings

Appointments and Treatment

  • Appointment, consultation
  • Payments

Shopping

  • Product search
  • Order placement

Vendor Related

  • Repair requests and responses
  • Delivery instructions

Business Trips/Travel

  • Troubleshooting
  • Reservation changes

Car Accidents

  • Initial response to accidents
  • Conversation with the other party

Benefits for Companies

  • The most versatile tool for navigating U.S. life.
  • Encouragement of self-help solutions for the challenges of living in the U.S.
  • Decrease in after-hours operations during the day, on weekends, etc.

Benefits for expat households

  • Solving issues without relying on the company
  • Worry-free for family members who are not familiar with English
  • Decreased obligations to accompany family to schools and hospitals

FEATURES Features of 24h Telephone Interpretation

FEATURE 01

Language insurance, so you don’t have to worry about English anymore

Living abroad is full of little troubles. If only there was someone nearby who could communicate with you in Japanese… Our service makes that wish come true. With just one phone call, an operator is always available to interpret for you. Japanese to English, English to Japanese, from daily life to emergencies, we are always available.

FEATURE 02

Can be contracted by both corporations and individuals

Both corporate and individual customers can sign a contract for one year. We recommend that you familiarize yourself with the service by trying it, even for small everyday errands, so that you can use it immediately in case of emergency. Discounts are available for corporate contracts based on the number of subscribing households, so please feel free to contact us for more information.

SERVICE 24h Online Medical Consultation

Doctors are available 24/7 for consultation in Japanese. App available for appointments, consultations, and usage history

Over 250 specialists in 20 disciplines

Counseling and mental support available

Consultation details are stored and can be used to explain to local physicians

Preparation for a Hospital Visit

  • How to communicate symptoms
  • Confirmation of preparatory items

Second Opinion

  • Post-hospital visit and outpatient counseling
  • Sharing of diagnostic results

Uninsured

  • Pre-existing conditions not covered by insurance
  • Dental and pregnancy consultations

Medication

  • Confirmation of OTC medications
  • Prescription consultation

Mental Health

  • Mental exhaustion
  • Stress, worries

Rearing children

  • Mental care
  • Childcare, meal preparation

Benefits for Companies

  • Cost-effective health maintenance and promotion measures
  • Providing mental support in Japanese
  • Controlling local health care costs

Benefits for expat households

  • Feel free to consult with us in Japanese at any time
  • Health care for the entire family abroad
  • Comprehensive consultation including childcare, meals, etc.

FEATURES Features of 24h Online Medical Consultation

FEATURE 01

Consultation with more than 250 specialists in 20 disciplines in Japanese

Since you can consult with a specialist doctor in Japanese, you will know what points to check with the doctor before going to the local hospital, and you can communicate with the local doctor after obtaining information on local over-the-counter medicines, which will give you a different sense of security. This service can be used as mental care for expats, including their families, which has become a hot topic in recent years.

FEATURE 02

Can be used as a second opinion after a hospital visit

Have you ever had the experience of not being able to understand English medical terms during a doctor visit? If you would like to get a second opinion in addition to the primary doctor’s diagnosis, you can use the online medical consultation service in Japanese. It is essential that you are fully convinced of the quality of your health care.

FAQ